Monday, February 22, 2010

HRD 101 - Outline of Basic Functions

Human Resource Development

- Two major areas of responsibility:

I. Employee Intake/Career - functions which directly affect people
II. Organization Development - functions which support Top Management efforts in pursuing strategic company goals

- Sometimes referred to as Human Resource Management, or Human Resource Systems, or Personnel Administration/Management (old-school, circa 1960s)

(Note: At present, common industry practice has Personnel Administration as one section under the HR Department, and is tasked with some or all of the following: Ads placement, Scheduling and administration of Tests and Interviews, Timekeeping or Attendance monitoring, Vacation, Sick, Sabbatical Leaves monitoring and administration, 201 Files, Personnel Action Notice )

I. Employee Intake and Career

A. Recruitment

1) Manpower Planning- how many new hires needed, job/position, what department, cross-postings, promotion
2) Job Description - the complete version has 3 parts, i.e., Qualifications, Competencies, and Tasks List
3) Job Evaluation and Job Ranking
4) Define Competencies needed for particular job - apart from the qualifications
5) 201 Files Maintenance

B. Career

1) New Employee Notification/Communication - includes triggering the Personnel Action Notice form to Accounting Department and to Department heads company-wide
2) New Hire Orientation
3) Performance monitoring during probationary period
4) Recommendation to job post
5) Review of policies and procedures, recommend revisions
6) Administration and enforcement of the company's Code of Discipline and Manual of Policies
7) Employee Relations Services - Health and Safety, Benefits administration, Conflict resolution, Counselling
8) Ensure adherence to Promotion Policy/ies of the Company in general, and of the specific department concerned

C. Compensation

1) Salary Structure based on Job Grades and Pay Levels
2) Incentives, Bonuses, Profit-share
3) Perks and Benefits

II. Organization Development

A. Strategic Planning
B. Organizational Structure, Reporting Structures, Matrix relationships, Responsibilities
C. KRAs Design and Development, Monitoring, and Measurement
D. Performance Management and Rewards
E. Training and Education
F. Leadership Courses/Learning Interventions and Management Development
G. Change Management
H. Succession Planning

Monday, February 8, 2010

Make Your Heart Smile

A smile is contagious - it makes you happy and it makes others happy, it helps you love more all around and love more deeply, it spreads peace and kindness. We also know that the more sincere and genuine the smile is, the greater is its power to uplift!

But what can bring about a genuine smile? It must come from within, from the heart. But what can make your heart smile? Small kindness thoughts and big generous thoughts, prayers of thanks and gratitude, more prayers for other people, wishing the best for others, the detailed and painstaking plan you lose sleep over to build a better life for others. Dismissing hurtful remarks and giving the benefit of the doubt for mistakes, not minding the small negatives in our relationships. The habit of looking out for the good aspects of people.

It's enduring the difficulties in trying to make life a little more pleasant for those you love. It's the continuing, "no let-up" effort you exert in trying to be the best father, or husband, or son, or daughter, or friend.

It's the high level principles and beliefs you cherish. It's in the active service you give to your community. It's in having concern (and really doing something about it) for your employees, or clients, or for those who need your help. It's in willing, and wishing to help without expecting any return.

It's a whole lot more, that which can make your heart smile, but most everything coming from within. Of course there are external things which can bring it about, even if only for a moment - a ray of sunlight on a cold, damp afternoon, or the shouts and laughter of children playing in the park, or a tough client who finally signs the contract.

From the inside, or from the outside, you're still the only one who can build a smiling heart. In your moment to moment decisions on what you want to hold on to and lock in your heart - the good or the bad, the hurtful or the joyful, the happy memories or the sad. And in the end, the accumulation of these choices will determine the way you look at life, which in turn will be perceived by the recipients of your gifts, or your service, or greeting card, or your "Good Morning", or "Thank You", or your "I love you"!

Happy Valentine!